At HitamAstro, we understand that plans can change. If you need to cancel your consultation session, please review our cancellation policy below:

1. Cancellation Procedure

• To cancel your consultation session, please contact us at least 7 before your scheduled appointment.
• You can cancel your appointment by [specify the cancellation methods, e.g., phone, email, through our website].

2. Refund Policy

• If you cancel your appointment within the specified cancellation period, you will receive a full refund.
• Refunds will be processed within 7 business days to the original payment method.

3. Late Cancellations and No-Shows

• Cancellations made after the specified cancellation period or no-shows will not be eligible for a refund.
• We understand that unforeseen circumstances may arise, and we will consider exceptions on a case-by-case basis.

4. Rescheduling

• If you need to reschedule your appointment, please contact us as soon as possible. We will do our best to accommodate your request based on our availability.

5. Contact Us

• If you have any questions or need assistance with canceling or rescheduling your appointment, please contact us at info@hitamastro.com.

1. Order Cancellation:

a. Digital Products: If you wish to cancel your order for a digital product (such as an e-book or online course), you may do so within [number] days of purchase for a full refund. Please contact our customer support team at info@hitamastro.com to initiate the cancellation process.

b. Physical Products: For orders of physical products (such as books or merchandise), you may cancel your order before it has been shipped. Once your order has been shipped, it cannot be cancelled. If you wish to cancel your order, please contact us immediately at info@hitamastro.com.

2. Subscription Cancellation:

a. Monthly Subscriptions: You may cancel your monthly subscription at any time by accessing your account settings and following the cancellation instructions. Your subscription will remain active until the end of the current billing cycle, and you will not be charged for subsequent months.

b. Annual Subscriptions: Annual subscriptions are prepaid for the entire year and are non-refundable. However, you may cancel your annual subscription at any time, and your subscription will remain active until the end of the current billing cycle.

3. Refunds:

a. Digital Products: Refunds for digital products will be issued to the original payment method used at the time of purchase. Please allow [number] business days for the refund to reflect in your account.

b. Physical Products: Refunds for physical products will be issued once the returned items have been received and inspected. Shipping and handling charges are non-refundable, and you will be responsible for return shipping costs unless the return is due to a defect or error on our part.

4. Contact Us:

If you have any questions or concerns about our cancellation policy, or if you need assistance with cancelling an order or subscription, please contact our customer support team at info@hitamastro.com. We’re here to help!

Thank you for choosing HitamAstro.